After pointing my domain to Cloudflare, I have not been receiving emails

Website, Application, Performance
1

What is the name of the domain?

What is the issue you’re encountering

After pointing my domain to Cloudflare, I have not been receiving emails.

What steps have you taken to resolve the issue?

My domain (pivotpromotions.com) is through hostgator.com, I am using Google Workspace, and check my email with Airmail.

2

You have MX records for Google and another provider (maybe your mail subdomain which is proxied). If you are using only Google for incoming mail then you need to remove the other two MX records…
https://cf.sjr.dev/tools/check?d7a73939bba24204bc674be23d072808#dns-other

Make sure your mail, smtp, imap and pop DNS records are set to “DNS only” and not proxied if you use those to connect to your mail server/provider.

1 Like
3

Okay. I deleted the extra MX records from both HostGator and Cloudflare. On Cloudflare, all the MX records are set to DNS only.

4

Also…

5

I set all of the CNAME records for imap, pop, mail, and smtp to DNS only. I think I did them all correctly.

6

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