After payment done || not resume to pro website, still shows free website


Now we have cleared payment in cloud flare account but I can’t see zone lockdown setup and still my sites are showing plan as free website, please suggest me as it is used for production.

Upgrades should take effect immediately. I suggest you open a support ticket, then post the ticket # here.

To contact Cloudflare Customer Support, login & go to and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

I have already raised the ticket regarding to resume the domain to be pro still its showing free websites please take it on urgent priority…


I don’t work for Cloudflare and don’t have access to your ticket. But if you:

Someone who does work for Cloudflare will probably check on it to make sure it’s being addressed.


Previously our two websites were pro but due to delay in payment, our websites became free. Now payment is done so requesting you to resume the website to pro.

Support ticket : 1927522