After DNS migration our Microsoft Teams phone failed to make outgoing calls

What is the name of the domain?

oakhillschurch.com

What is the issue you’re encountering

Teams’ outgoing phone calls dropping off after 5 rings.

What steps have you taken to resolve the issue?

Verified DNS entries from what was in Networks Solutions to what it is now.

What are the steps to reproduce the issue?

Attempt to make an outgoing call.

Haven’t used, however due to my curiosity wonder if it needs to use real origin IP address :grey: (DNS only) instead of a proxied :orange: for particular DNS record (hostname)? :thinking:

Not using Proxy. Was sure to use DNS only.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.