Hi there, bit of an issue here. No longer able to manage my account (and all the managed domains). After changing the account name to the companies name I constantly get Authentication errors (10000). Seems all my access has been revoked… How to resolve?
regards,
I’ve escalated this issue to Support. If you already have a ticket with them, please let us know the ticket number.
Hi , thanks… need this fixed urgently now, Have a lot of domains managed via this account and I cannot do anything anymore. Ticket : #2683448
regards, Aad
Hi Aad,
I am sorry to read that you are experiencing some difficulties.
We have escalated your case to Engineer team, we will update in ticket #2683448 once there is more detail. Please follow up in ticket with updates/questions.
Thank you!
1 Like
Hi @domjh
I’m experiencing same kind of issue.
I updated the email, and since that, I constantly get Authentication errors (10000). Seems all my access has been revoked.
Ticket: #2682645
Best regards, Søren
Hi @kiki
I’m experiencing same kind of issue.
Only I updated the email instead of name, and since that, I constantly get Authentication errors (10000). Seems all my access has been revoked.
Ticket: #2682645
Best regards, Søren Madsen
I’ve added your ticket to the escalation, no need to ping staff directly about it.
A post was merged into an existing topic: Cannot access my domain list