Adding website error “zone name provided is subject to a hold which disallows the creation of this zone. ”

When trying to add a new site, Cloudflate shows this error: “The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.”
Domain: oxaart com

The domain is currently in Cloudflare and the error message means it is locked by an enterprise account.
https://cf.sjr.org.uk/tools/check?28ef01f4a2eb405fbc3de08c825058c9

Have you recently acquired the domain? (cosmotown seems to be a domain seller). If you did, ask them to remove the zone hold.

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Thank you.

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