Adding Nameservers of Hosting to Cloudflare Domain

Answer these questions to help the Community help you get started.

What is the domain name?
caffeinealert.com/

Have you searched for an answer?
Yes, but I’m confused.

Please share your search results url:
https://developers.cloudflare.com/dns/zone-setups/full-setup/setup/

When you tested your domain, what were the results?
Error 522

Describe the issue you are having:
I bought a dot com domain from Cloudflare. And I bought a hosting from 3rd party company. Then 3rd party company gave me nameserver links such as ns1.blabla.com and ns2.blabla.com. But I couldn’t find the place on the Cloudflare dashboard to enter these nameserver links. I researched on the internet but I think they are very different. They are about Cloudflare security. Also, on the videos and on the some guides the dashboard is old.

What error message or number are you receiving?
522

What steps have you taken to resolve the issue?

  1. I opened update dns configuration page and added ns1 and ns2 link manually as NS. I showed on the photo with red.
  2. I gave error 522
  3. My hosting platform says you didn’t add nameservers links.

Was the site working with SSL prior to adding it to Cloudflare?
I don’t have any information about this.

What are the steps to reproduce the error:

  1. Added nameserver links to CF dashboard
  2. Gave error 522
  3. Hosting platform said you didn’t add nameserver links.

Have you tried from another browser and/or incognito mode?
Yes, all same.

Cloudflare Registrar’s terms force you to use Cloudflare’s Nameservers/DNS. To use hosting, you can create A/AAAA/CNAME Records pointed at your host’s provided IPs/CNAME Targets. Some hosts try to force you (or require you) to use their nameservers. That just won’t work with the registrar.

You’ll want to tell your 3rd party hosting provider you want to stick with your current DNS Provider and just add the required records (usually just A/AAAA/CNAME) pointing at them. It looks like you had some created in the screenshot you gave, but since then deleted them.

3 Likes

Thank you for your answer but my provider only gives me nameserver links. I used many domain providers until now. They were so easy to enter nameserver links to dashboard. However I found Cloudflare dashboard too hard for beginner user. I just want to create my blog. And because of this complexity I can’t move for 1 week. Also, I can’t understand why there is no support team for my plan. I don’t have any information what is the CNAME what is the A or AAAA. Until now I created maybe 10 web sites but Cloudflare so hard as dashboard. Why I add manually this CNAME, A, AAAA etc. In conclusion, on the method to add nameserver links I used on the photo is wrong? I didn’t deleted them there still there. Should I delete them?

Cloudflare operates an at-cost registrar as an exclusive benefit for domains that are using Cloudflare DNS. The DNS requirement is clearly indicated in two different agreements and also is presented during the domain registration process.

There is no way to use third-party nameservers on your apex domain while using Cloudflare registrar. Subdomains can delegated to nameservers outside of Cloudflare.

If you can use their service with just a subdomain, such as www, you can delegate using NS records for that child zone. You child even use a redirect rule in your apex name to send vistors to www.

If your hosting service cannot provide you with the the means to use their service without using their nameservers on your entire domain, you have two options:

  1. Use a different hosting service
  2. Use a different domain registrar

If the hosting service requires the use of their nameservers, it would be helpful if you could share there name here so that others can learn that service is not compatible with Cloudflare.

2 Likes

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