Adding domain error

i’m trying to add to my account,

however i keep getting an error saying its not a registered domain, but it is a registered domain, i’ve registered through .gov registry and they are asking for name server information from me, but i can’t

.gov domains often require manual intervention from support to add them to an account.

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Thank you @cherryjimbo that is spot-on, I will flag this post for the attention of my colleagues on the Registrar team, they are here most days around this time.

1 Like

Thank you

@MoreHelp can you help with this?

Hi @sexton1 we’ve escalated the post here. Can you share a ticket number here for the agent?

Ah, @sexton1 the agent found a ticket wrt that was opened a few hours ago, they will communicate with you on the ticket

I added the domain, as also communicated to you via the ticket.

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