What is the name of the domain?
mails.smartfollowups.com
What is the error number?
404: NOT_FOUND
What is the error message?
Code: DEPLOYMENT_NOT_FOUND
What is the issue you’re encountering
The domain is not accessible.
What steps have you taken to resolve the issue?
Reached out to the whitelabeling provider and they responded to reach out to Cloudflare support.
What feature, service or problem is this related to?
DNS not responding/updating
What are the steps to reproduce the issue?
Access the subdomain: mails.smartfollowups.com
Screenshot of the error
neiljay
2
The DNS is responding. Vercel IPs are returned which looks to be alright. However, the CNAME record looks to be fishy.
What do you mean by fishy? and how can we fix that?
Laudian
4
Your domain is in DNS-Only mode, so Cloudflare only publishes the DNS record and does nothing else.
mails.smartfollowups.com. 300 IN CNAME agency.itrackly.com.
;; Received 83 bytes from 2606:4700:58::adf5:3b8a#53(ray.ns.cloudflare.com) in 3 ms
If this is the DNS record that you expect to see, then everything else needs to be fixed with your hosting provider.
3 Likes
Okay, checking with my hosting provider now.
system
Closed
6
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