Adding CNAME to Authorize domain staying in PENDING

Hi Guys
I am trying to send email from my website platforms built -in CRM email feature but before I can send out emails, I need to verify and authorize my domain.
I have added the TXT and CNAME record as they suggested, to Cloudflare DNS.
The domain is :verified" but not authorized yet, so I cannot start sending emails.

What could be the problem?
This is the below status as show in my CRM solution:

Make sure the CNAME record is set to :grey: DNS Only.

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