Adding a PTR record for IP address

Website, Application, Performance DNS & Network
1

What is the name of the domain?

esm-snabduvanje.mk

What is the error message?

We are unable to communicate with Yahoo and other banking domains

What is the issue you’re encountering

Mails send from our domain, are bounced and doesn’t reach it’s destination - mail.esm-snabduvanje.mk

What steps have you taken to resolve the issue?

We’ve added a PTR record in our DNS zone, but unfortunately with no luck

What feature, service or problem is this related to?

DNS records

Screenshot of the error

ptrrecord-cloudflare.png
ptrrecord-cloudflare.png1571×236 21.1 KB

2

The PTR record needs to be created by the owner of the IP address, likely your host or ISP. They may have an option to do so in their dashboard, otherwise you will need to contact them.

3 Likes
3

While unlikely to affect your email delivery, your SPF could benefit from deduplication. See the linked report below for more details.

If you are not DKIM signing your email, you could benefit from starting.