Adding a new record

General
1

What is the name of the domain?

lestrade.attorney

What is the error number?

No error number

What is the error message?

Domain

What is the issue you’re encountering

Cannot find IPv4 address when creating new record.

What steps have you taken to resolve the issue?

Unable to change namerservers. Not sure where to find IPv4 address to add new record.

What are the steps to reproduce the issue?

N/A

2

You cannot change the nameservers of a Cloudflare Registrar domain. This was clearly disclosed while you were purchasing the domain.

But this is usually never a problem: you simply have to map the appropriate DNS records to your external providers.

You get IP address(es) from your hosting provider, not from Cloudflare.

Once you have that, you can then add them to your Cloudflare DNS. Here’s Cloudflare’s official step-by-step guide to managing your domain’s DNS records: https://developers.cloudflare.com/dns/manage-dns-records/how-to/create-dns-records/

Right now I see your domain is showing infinite redirection loop (ERR_TOO_MANY_REDIRECTS). If this is the problem you’re trying to solve, this has nothing to do with nameservers or IP addresses.

Go to your Cloudflare SSL/TLS setting for this domain name, click “Configure”, and change the Encryption Mode to Custom SSL/TLS → Full (Strict).

3 Likes
3

Thanks for that.

The hosting provider is Hostinger. It’s not clear from their page/s where the IPv4 address is.

4

Should be somewhere in your Hostinger hosting control panel. I don’t know what Hostigner plan you have, but perhaps this may help: Where to Find the A Record of Your Hosting Plan | Hostinger Help Center

Otherwise, contact Hostinger for help.

1 Like
5

Found this:

Via A record — this way, you can point your domain directly to Hostinger’s IP address for Builder websites, which is 34.120.137.41. This means that the DNS management will remain at its current provider, but the domain will resolve to the specified server.

Made the changes, just gotta wait…

1 Like
6

OK, seems you’re referencing this page: How to Point a Domain to Hostinger Website Builder | Hostinger Help Center

Note that this specific IP address is for the Hostinger Website Builder platform.

If you have a traditional hosting plan, the IP will very well be different.

1 Like
7

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