Adding a long DKIM record from Clickfunnels

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error number?

no error number

What is the error message?

no message

What is the issue you’re encountering

I’m adding a long dkim record from click funnels 2.0, and when it propogates it’s putting the 2nd half of the record over the first half so it’s not able to be verified by clickfunnels.

What steps have you taken to resolve the issue?

Deleted the record and re added it
I’m using copy and paste so no chance i’m entering wrong

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Just go look at my dns records for the domain and see that the bottom half of this record is showing up above the first half. Clickfunnels support said this
"The 3rd party service detects the TXT record incorrectly, meaning the issue lies with the record. Once it is resolved the TXT record will verify in ClickFunnels "

1717711253._domainkey TXT

v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwClNwj9iY2UwfbVnMgljH1orQNLPhnv/0lCY4m6fDkhvIUk3cYzF9ufCXCZqSGBkOdWSRh9W3w2i3EGohlor6eI00Rgkb3pJs0cKv7nDhQy44z42aQoXJ47ifO10nlwNSYjhcG2pSq6JfZOPAV9/ngrCNM8yGPMUI6lTtMqJjV2oRBUdTIMk7fZpHMpvugfDNIGaVO/5UL0oaLgY8N9MoZmg9K3LG1C58B5vcpuavY26N/GYDjKoY2gKRpJ7tkdJpGfA7hc2n0ye9BSBq52QSPJByRc8KedgAWTcSZEOwTr/FiOpNocfQkEE5zrl6DX7SilV8Gzx9C6FKN2r/A7PyQIDAQAB

Screenshot of the error

3b3db186302b497c8b23190f18eb977e.jpg
3b3db186302b497c8b23190f18eb977e.jpg1554×1612 531 KB

2

What is the domain?

3

Deluxlures.com

4

Did you enter the whole DKIM record into a single record for 1717711253?

Due to the size, long DKIM records are split over 2 TXT records. You don’t need to do anything as Cloudflare and DNS tools will handle that in the backgroud, but a query for your record is returning two separate rather than a linked result…

dig +short 1717711253._domainkey.deluxlures.com txt
"IGaVO/5UL0oaLgY8N9MoZmg9K3LG1C58B5vcpuavY26N/GYDjKoY2gKRpJ7tkdJpGfA7hc2n0ye9BSBq52QSPJByRc8KedgAWTcSZEOwTr/FiOpNocfQkEE5zrl6DX7SilV8Gzx9C6FKN2r/A7PyQIDAQAB"
"v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwClNwj9iY2UwfbVnMgljH1orQNLPhnv/0lCY4m6fDkhvIUk3cYzF9ufCXCZqSGBkOdWSRh9W3w2i3EGohlor6eI00Rgkb3pJs0cKv7nDhQy44z42aQoXJ47ifO10nlwNSYjhcG2pSq6JfZOPAV9/ngrCNM8yGPMUI6lTtMqJjV2oRBUdTIMk7fZpHMpvugfDN"

https://cf.sjr.org.uk/tools/check?8afcd5c58eeb400ebf17970dd4bf8231#dns-mail

compared to one of mine (also on Cloudflare)…

"v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA1lHUrvoG3pMsM0Aed70wFK64bt3HxG27dsZXmwHqTHKMYStAiALu4T0BxI5gKY5sN/LaecIqBMYT/Da3tOJb7xqSMtHA575pkAq+cRlheaNhg3npQq6ixxJesetrm2wJj1RUPQ6Q4u5R2SIaFvnrZycIZxSWwnDK764lokgF7l7OOHWKcWofl4v8XIQOgDKJQ" "8Az9x6Aar9UKObHeY1ywsEvFBx3pJpsuUTUitnC54im5mBBF3rx6FKP31fZC3G+GAwMhHhirXeUzvM9SO5uJA1/+K4MtFwRPX0wxVCuRwgIWAPDzPTzot5LLNzbC5r8boeRvzpSQFTqaH8diyBlJwIDAQAB"

If unsure can you show a screenshot of your DNS records.

5

It is entered as one record. I used the copy button on clickfunnels and paste on the dns. Here is a screenshot.

Screenshot 2024-07-24 091013
Screenshot 2024-07-24 0910131038×423 20.9 KB

6

Can you delete it and set it up again?

7

Yes, I have done that twice already. But, I’ll try it again.

8

Just spotted, you have delegated _domainkey to namebrightdns.com nameservers. If you want the records set in Cloudflare to be used, you need to delete the 2 NS records for _domainkey in your Cloudflare DNS.

In your screenshot you are also delegating www so you need to check if that’s what you want to do.

9

Good catch! Since I am using cloudflare dns and in process of getting domain transferred to cloudflare, should I delete all of the namebright records?

10

If you are going to use only the entries in the Cloudflare DNS, and not delegate to Namebright, then yes.

11

Thank you for the speedy help. Much appreciated.

1 Like
12

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