Add site error: zone name provided is subject to a hold

When I am trying to add a site via add new site its throws error as following “The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.”
My domain is: nguyenminhtri. com

Hi there!

Sorry for the trouble here

A Zone Hold means that domain name is currently active in another account, and that account owner has put a Hold on that domain name to prevent it from being added to another account.

Looking at the Name Servers for nguyenminhtri.com:

$ dig +short NS nguyenminhtri.com
ns1.cosmotown.com.
ns2.cosmotown.com.
ns3.cosmotown.com.
ns4.cosmotown.com.

Looking up DNS for that:

$ host ns1.cosmotown.com
ns1.cosmotown.com has address 198.41.223.232
ns1.cosmotown.com has IPv6 address 2400:cb00:2049:1::c629:dfe8

Then WHOIS for 198.41.223.232:

$ whois 198.41.223.232 | grep OrgName
OrgName:        Cloudflare, Inc.

So it’s using Cloudflare’s DNS services. You’ll have to track down the current account owner (Cosmotown?) and ask them to release the hold.

Hope that helps. Let us know if you need anything else.

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