For 5 days I have opened ticket number: #2090365 , Because I can’t add my new card as a primary payment method to upgrade my subscription to Pro Plan.
And this alert is shown: For security reasons, there is a problem with your billing profile. Contact [email protected] for assistance. (Code: 1292)
I hope if anybody can help me.
sdayman
2
Did you reply to that ticket to let them know it’s still not fixed? @laurie usually checks on these tickets.
1 Like
Laurie
3
@monir21885
I have escalated your ticket and you should have a reply shortly.
2 Likes
Thank you so much for your help.
Have a nice day 
1 Like
system
Closed
5
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