I have paid for 55 users for zero trust access. Now I want to add few more seats but it is not allowing me to add specific number of user, rather it is letting me to upgrade the total users. Pl suggest how to add specific number of users
Hi,
Zero trust users are added automatically when they successfully log in . You need to set the policies for applications and WARP users (say by domain name or specific email addresses) and once those people successfully log in, the will appear in the user list.
Therefore, it may not allow you to add specific number of users at this moment
Hi
My query is a bit different. What you mentioned applies to the free tier. I have converted my free tier account to a paid one by purchasing 55 users. I have fully paid for 55 users. Now, I wish to increase this limit to 65, as more users would like to use zero trust access. However, I cannot add specific users to the paid plan; instead, it is asking me to pay for 65 users. Since I have already paid for 55 users, why should I pay for all 65 again? Shouldn’t I just pay for 10 more users?
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