Add new domain problem issue

When I try to add a domain, I see the following error. Is there a way to fix this?

Refer to https://cfl.re/3VUQyyL for assistance. The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)

And I am also unable to create a support ticket from the support section

1 Like

Create one as an Account Issue, then post the Ticket # here, so we can escalate.

cannot create ticket because they want upragrade account

my ticket id

  • Ticket ID: [3284553]

Got it. I’ve added it to the escalation queue.

1 Like

still no solution. ?

still no solution. ?

Please read this:

1 Like

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.

When I try to add a domain, I see the following error. Is there a way to fix this?

Refer to https://cfl.re/3VUQyyL for assistance. The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)

And I am also unable to create a support ticket from the support section

  • Ticket ID: [3284553]

nobody answer my ticket

Our support team has replied to the ticket with the latest update.
Please check your ticket for more details.