Add new domain error

General Billing
1

What is the name of the domain?

ayafe.az

What is the issue you’re encountering

I add a new domain and it gives an error

In what area can we help you?

I don’t know

What are the steps to reproduce the issue?

I am adding a new site and when I select the plan free it gives this error

could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to load account from db: Refer to https://cfl.re/3VUQyyL for assistance. For security reasons, there is a problem with your billing profile.

2

Have you done that already?

If not, follow that link to the support page and open a support ticket so that Cloudflare support staff can assist you. The community forum cannot help with account and billing issues.

Good luck!

3

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