Add my new hosting ip address to cloudflare

Hi everyone,
I need help with a problem I’m having. I currently use Cloudflare with my domain name and hosting from Namecheap. I recently upgraded my hosting to Cloudways and was given an IP address to point to. However, when I try to add this IP address to the DNS zone in Cloudflare, I get an error message:
(A CNAME record with that host already exists. For more details, refer to https://developers.cloudflare.com/dns/manage-dns-records/troubleshooting/records-with-same-name/. (Code: 81054))
Please can someone help me to solve this issue
thank you

The message means what it says. You already have a CNAME for the hostname you are trying to add.

Can you show a screenshot of your DNS records?

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.