In Cloudflare’s Email Routing service, within the Activity Log section, selecting a time range greater than 24 hours only displays logs from the last 24 hours, regardless of the chosen range.
What steps have you taken to resolve the issue?
This issue occurs regardless of the browser used or the amount of activity logged during the selected period. The problem persists even after refreshing the page or clearing the cache.
What are the steps to reproduce the issue?
Go to Cloudflare’s Email Routing service, within the Activity Log section, selecting a time range greater than 24 hours
Making changes to the activity log dropdown filters within the Email > Email Routing page does not yield the expected results and seems broken
What steps have you taken to resolve the issue?
Tried various combinations of the filters; disabled ad blocker (uBlock origin lite).
Checked console log where I see the message: “Failed to load resource: the server responded with a status of 404 ()” which points to this script: https://dash.cloudflare.com/api/v4/zones/f666caf6fc389ae50e6fa311a66c99ae/subscription This is returning JSON saying:
{“success”:false,“errors”:[{“code”:1207,“message”:“Add a core subscription first and try again. The zone does not have an active core subscription.”}]}
What are the steps to reproduce the issue?
When I go to the Email Routing activity log (/domain/email/routing/overview) I have the option to filter and search the results by things like Time Period and delivery Result. Changing these options often results in unexpected results that indicate the filters are not working correctly.
For instance, if I go to the Activity Log it starts by saying there are 101 items filters by “previous 24 hours”. If I change the date range to “previous 7 days” it still shows the exact same 101 results.If I change back to “previous 7 days” nothing happens. If I change to “previous 30 mins” I typically get a few results. But if I change back to “previous 7 days” it still shows the same results as for “previous 30 mins”.
If I change the “Result” menu to any option, it always returns no results or just shows all results, without actually applying the filter.
For instance, the screenshot “email_activity” shows me changing the filter to a specific email address and result status, but the results don’t reflect this (it still shows all results).
Virtually every combination yields inaccurate result. I don’t see any further console errors apart from the one I get on initial page load.
I also have this issue. This make it very difficult to debug delivery issues that don’t occur every day. I hope an admin notices this thread soon. It’s a clear bug in this particular reporting screen.
The other thread, “Email Routing activity log dropdown filters not working as expected” from @dan92, has been merged in to this thread, so we’re keeping it together.
While I can’t say for sure whether it is something similar, my thoughts are definitively going that way here, too.
Mind if I ask, what exact result are you expecting with that?
Just a simple correction, so that the dropdown will be changed to say e.g. "7 days (Enterprise), if it was actually the intention, to restrict that time frame to paid plans, such as e.g. Enterprise?
Personally though, wherever possible, I wouldn’t myself have listed unavailable options, especially to avoid any potential confusion, and for the same reason, I do understand any possible confusion that there may be, given that “7 days” currently is being displayed as it is.
