Activate Shopify O2O

What is the name of the domain?

shopify.stx.com

What is the error message?

Your domain has a Cloudflare Proxy, which is not supported by Shopify

What is the issue you’re encountering

We are unable to successfully connect our subdomain to Shopify. I would like to enable O2O for this subdomain so that we can be successful, or at least eliminate that as a problem

What steps have you taken to resolve the issue?

We have tried numerous steps including disabling proxy entirely, pointing to multiple different subdomains and the root domain, none of which have solved this problem.

What feature, service or problem is this related to?

DNS records

2 posts were merged into an existing topic: New Shopify Subdomain Setup Problems