Acquiring Access

I have a random situation… I’m a web designer who is being hired to update a website for an annual event. Prior to me, an event agency bought the domain and set up the hosting. The actual non-profit that runs the event (who hired me) has no access to the site.

The event agency has gone dark - out of business, and is no longer available.

How do I (we) get information about how to regain access to this website? I can provide more details if necessary. Please help.

Where was the domain purchased from? The registrar would be the place to go but if the agency owned the domain then it may not be an easy process for the organisation to get it back and may not be possible at all, depending on the situation.

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