What is the name of the domain?
centralnuvem.com.br
What is the issue you’re encountering
Wildcard SSL via CNAME validation fails because of ghost TXT records
What steps have you taken to resolve the issue?
Deactivated Universal Certificate but it is stuck in Pending Deletion status.
I’ve been asked to ensure that it is not pending and then to try to create the wildcard certificate again.
How can the existing certificate be totally deleted?
What is the current SSL/TLS setting?
Off