What is the domain name?
Have you searched for an answer?
Please share your search results url:
When you tested your domain, what were the results?
Failed SSL authentication
Describe the issue you are having:
We initiated a certificate request through ACM over 72 hours ago, and the certificate still states that it’s in “Pending Validation (TXT)” state. When I attempt to add the CNAME verification records to the domain zone file, I get an error stating “Record already exists. (Code: 81057)”.
What error message or number are you receiving?
“Record already exists. (Code: 81057)”.
What steps have you taken to resolve the issue?
- Have tried revoking and recreating the ACM request
Was the site working with SSL prior to adding it to Cloudflare?
This is a new certificate request, to support subdomain wildcards (i.e. `*.subdomain.domain.com)
What are the steps to reproduce the error:
Have you tried from another browser and/or incognito mode?
Please attach a screenshot of the error: