Account Suspended

General
1

I have contacted OpenSRS who host the domain name and they are saying name servers are propagated correctly. There is timing out. See below from them. The account has not been suspended by OpenSRS.

Hello Richard,
As promised please find the dig result down below:
dig ns @netsuitesupport.com
; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> ns @netsuitesupport.com
; (2 servers found)
;; global options: +cmd
;; connection timed out; no servers could be reached
[prod]skouyoumdjian@maint05:~$ dig netsuitesupport.com
Kind regards
Suzan

2

This is straight from your server. Ask Airhead, or who ever is your host provider, why your account has been suspended.

1 Like
4

The domain is not hosted by Cloudflare. And a suspended domain would not show this kind of error message. Click “Contact your hosting provider“, which leads to Airhead FX. Probably another customer on a shared hosting, idk. Didn’t check their page.

Please contact your hosting provider.

2 Likes
5

Okay. thanks.

7

Can someone please help me. The issue remains unresolved. Please check my initial post as I have updated it. Thanks.

8

Go to the Overview section of the Cloudflare Dashboard for your domain and click “Pause Cloudflare on Site.” It’s in the lower right corner of the screen. It takes five minutes to take effect. After that, you’re bypassing Cloudflare’s website services and this will help you isolate the problem.

1 Like
9

This topic was automatically closed after 14 days. New replies are no longer allowed.