Account restored yet all DNS missing, Cloudflare, help!

What is the name of the domain?

What is the error message?

404 | We can’t find the page you’re looking for.

What is the issue you’re encountering

All of my DNS records have been deleted! None of them have been restored!

What feature, service or problem is this related to?

DNS records

Hi @atisie,

Could you please provide us more information about the issue that you are facing?

When did this issue start?

Have you opened a ticket with Support? If so, could you please share the ticket number.

Thanks in advance.

I receive an NXDOMAIN error, probably because you do not have any DNS records.

When you see the error DNS PROBE FINISHED NXDOMAIN, it means a domain cannot be resolved because of an issue with the DNS servers, the domain name is newly registered, or the domain is not yet registered at all. First verify the domain is pointed to Cloudflare name servers. If not, contact your domain registrar and ask that they point the domain to your Cloudflare nameservers and wait an appropriate amount of time for DNS propagation to take effect.

If you’re still seeing issues after name server propagation takes effect, review other successful troubleshooting suggestions in this Community Tip. Let us know if you continue to see issues after trying these tips, we’re happy to help further.