I lost my 2fa to my old account [email protected]. The issue with this new account when I try to copy the dns records now is copying the wrong ip addresses I need to import the old records to my dns. Right now I added back the old ns with hope the website will be back online
What feature, service or problem is this related to?
If the records were proxied in your old account, then the import into the new account can only use the public Cloudflare proxy IPs so those will be wrong to import and will give error 1000 if used.
If you don’t know the original records, then contact your web host to get the records to use to point to your site and enter those manually into the Cloudflare DNS.