I wanted to ask how could I know the user we are using so I can access my DNS?
Welcome to the Cloudflare Community.
For security and privacy reasons no one at Cloudflare can provide that information. It is important to keep track of your login information. If you lose it, you will need to move your domains to a new account in order to make changes. You might be able to recover your account using the self-service tools.
The only way you’ll be able to regain access is by having access to the email address of the account.
These links may help, but they only work when logged out
If you know the email: https://dash.cloudflare.com/forgot-password
If you know the email and have 2FA issues: https://dash.cloudflare.com/login-help
If you don’t know the email: https://dash.cloudflare.com/forgot-email
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