The site has been suspended for more than 15 hours
When I looked into the problem
I found that my account has not been activated yet
Your email address is not verified.Send verification email
I clicked on Send verification email
But I did not receive any emails to activate the account
Now the site is suspended and I cannot take any action because my account on Cloudflare has not been activated
I can see the delivery delay and some earlier bounces.
Bounces usually happen if the email is on a suppression list internally. I took steps to remove your email from that list, please let me know if you receive emails now.
I receive emails on my email
But I do not receive the account activation email
I requested to re-send the activation email several times, but I did not receive it
I show that as pending in your account at the moment. Can you contact the domain registrar godaddy and ask them to disable DNSSEC? I believe that is preventing your nameserver change from propagating, DNS Propagation Checker - Global DNS Testing Tool.
After we get the site active, we can circle back to why the emails are not being received. Can you ensure the following addresses are on the allowlist at your origin mail server: [email protected] and [email protected]?
And these emails [email protected] and [email protected]?
Allowed on the original mail server
I receive emails from them as shown in the picture
But only the privacy activation email does not arrive
Because it arrived 3 days ago and the link no longer works
So I asked several times to re-send the activation email, but it did not arrive
That seems to have done the trick I show it as active on our internal tools and on your dashboard. Also looks like propagation has improved and the site loads.
Yes, that has not changed I see several more attempts and they are all pending at your mailserver, but they have not bounced. It may be worth asking whoever hosts your email if they see a reason for the delay.
I do see delivery on the 3 you shared, and I see some bounces, and I see a lot of emails delayed at your mail server that are not delivered nor bounced. I would contact whoever hosts your email server to see if they can see the delayed emails. If not, let’s get the Support team to investigate. You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support.
Once you have the ticket number, pleas share your ticket number here.
I waited 24 hours and then asked to resend the activation email
I received the email
The account has been activated
Please close the topic
Thanks to all
And greetings
