Accidentally bought a dedicated ssl certificate without clicking upgrade button

I accidentally bought an ssl certificate without clicking the upgrade button. So now I have two seperate certificates, and it won’t recognize my certificate. So how do I “merge” the two certificates and upgrade them? It won’t let me “manage” my upgraded certificate.

Is Cloudflare really turning scam?

hi @lucytao01 if you purchased a dedicated certificate you may want to disable ‘Universal SSL’ this could be why it is showing two certificates… the instructions are here on how to disable universal ssl.

Sorry to see that you had a bad experience. If you were incorrectly charged for a second dedicated :cert: please submit a ticket and let me know the ticket number so I can have the billing team review.