Accessing file via URL

Website, Application, Performance DNS & Network
1

Our website’s subdomain (‘shop’) has a DNS only A record with the IP address of our hosting company.

In this directory is a file, final.csv, which contains product records for our catalog. The original file containing 30k+ records was over 17mb.

For testing purposes, I replaced this file via ftp with an abbreviated version containing 19 product records. This current final.csv is 15kb; I can download the file via ftp and confirm its size.

However, when accessing the file via its url (shop.clientdomain.com/final.csv), the original 17mb file downloads.

I’ve purged caches at Cloudflare, hosting company and browser.

Any insight into why the url doesn’t download the 15 file is greatly appreciated!

2

If you have Command Line access somewhere, type:
curl -I https://shop.clientdomain.com/final.csv

That will show you the headers. If cf-cache-status is HIT, then it’s in the Cloudflare cache. Otherwise, it’s coming from your server.

3

How is this related to Cloudflare then?
DNS only does not Cache anything. Or did i miss something? :thinking:

1 Like
4

I don’t think you missed a thing.

The hosting company is trying to lay the blame on Cloudflare, but the curl -I instructions do not contain cf-cache-status. Seems as though this is indeed a hosting issue.

1 Like
5

If there’s no cf-cache-status header, it doesn’t sound like it’s going through Cloudflare at all. Are there any Cloudflare headers in there?

1 Like
6

Here’s the full response to the Curl -I:
HTTP/1.1 200 OK Date: Fri, 24 Jan 2020 23:41:55 GMT Server: Apache Upgrade: h2,h2c Connection: Upgrade Last-Modified: Mon, 20 Jan 2020 20:56:28 GMT Accept-Ranges: bytes Content-Length: 20663067 Referrer-Policy: Content-Type: text/csv

7

That’s definitely not going through Cloudflare. Server: would be ‘cloudflare’
So, as @MarkMeyer hinted at, it’s not a Cloudflare issue.

8

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