Accessing a subdomain page returns 403 captcha page

firewall
#1

I am have a DNS entry with HTTP proxy (orange cloud) setup in cloudflare for my main website and also for a subdomain. Lets say the subdomain URL is xyz.website.com.

I have a webhook setup in Atlassian bitbucket to push my code using this subdomain url (xyz.website.com/xxx/pull_code.php/) which runs a script to pull the code from bitbucket. For some reason, bitbucket always gets 403 captcha page from cloudflare when it tries to access the url. I am able to directly hit this subdomain url from my system. I tried to disable firewall, setup page rule to turn off security but nothing works.

#2

Check the Firewall Events Log on the Firewall page. You should see an entry for that event and why it triggered. You may have to whitelist bitbucket.

#3

Thanks for the reply. Unfortunately, I don’t see any events corresponding to this subdomain in the firewall event logs. Though, from the response that webhook gets, the 403 page is cloudflare branded.

closed #4

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