Access Problems - Solved

[mbarreix]

I get the following message: Enter an authenticator app code or a recovery code.
I do not receive emails of any code.
How can I access my account?

[sdayman]

Those codes won’t come through email or SMS. You would have had to set up 2FA with TOTP (rotating login code).

Community Tip - Best Practices For Setting up and Using Two-factor authentication

Error Try the suggestions in this Community Tip for best practices to avoid issues with two-factor authentication and to troubleshoot any issues you may have using 2FA. Background Two-factor authentication (2FA) adds an extra layer of security to your Cloudflare account. Cloudflare strongly recommends that all users take advantage of this feature when logging in to the Cloudflare dashboard. If you need to disable two-factor authentication at a later time, you can do so in the My Profile page …

[mbarreix]

If I don’t have a way to log in because I don’t have the data, how do I get my account back?
I have not activated anything at all.
How do I get the codes if you don’t let me access my account?

[matteo]

@mbarreix

I have not activated anything at all.

That would be impossible.

Contact support by sending an email to [email protected] from the email account connected with your account. It will be a long process I fear, though.

[mbarreix]

It was solved, according to support, my mail blocks no-reply from cloduflare, there cf it is blacklisted, which is why it did not send me verification mail.
Thank you.