What is the name of the domain?
prdxso.tech
What is the issue you’re encountering
issue with Encrypted Client Hello (ECH) on Cloudflare that’s affecting access for users in Russia. Recently, Roskomnadzor started blocking ECH connections, which has made my website inaccessible for users with Russian IP addresses. Cloudflare support suggested that I disable ECH by going to SSL > Edge Certificates in the dashboard, but I cannot find the option to disable it. It seems like this setting may not be available on my current plan, but the documentation doesn’t specify which plans support this feature
What steps have you taken to resolve the issue?
Contacted Cloudflare Support bot, who confirmed that ECH can typically be disabled through the dashboard but didn’t clarify which plans support this feature
Was the site working with SSL prior to adding it to Cloudflare?
Yes
What is the current SSL/TLS setting?
Full (strict)