Access Issues from Indonesian ISPs

Zero Trust WARP
1

What is the name of the domain?

example.com

What is the issue you’re encountering

Able to connect to tunnel subjects, but access to the wider internet is having issues.

What steps have you taken to resolve the issue?

Switched ISPs used to access.

Solution might not be technical but political. This might require correspondence between Cloudflare team and Indonesian government/ISPs.

What are the steps to reproduce the issue?

Attempted to connect as usual, changed internet settings, etc.

Screenshot of the error

Screenshot 2024-08-03 215358.png

2

Hi there,

Some ISPs actively block WireGuard traffic.
Try changing the protocol to MASQUE.

Take care.

4

hi @rahmatramadhanherry

our company engaged directly with kominfo (without cloudflare help) regarding this issue, and the blocklist is lifted per 20:00 JKT time.

please kindly check whether it’s working from your side now.