Access error to blog website hosted in a subdirectory on the origin server

I have a problem with accessing the blog of my website, I currently have two subdirectories on the origin server, the first is “web/shop” which works correctly with the URL “”, however, the second subdirectory “web/blog” does not allow me to access the URL “” and shows a message of “The page is not redirecting properly.”

I have tried modifying the DNS records and matching them with those of the origin server, I also tried to correct it using a worker, page rules and WAF rules but the error continues, please tell me what I should modify to correct it.

Without access to the URL we can merely guess, which case:

Check this

And check your SSL/TLS settings:

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