Abuse complaints being incorrectly rejected

General
1

What is the name of the domain?

not-applicable.com

What is the issue you’re encountering

When submitting abuse complaints on the phishing form on your website - the submissions are being rejected

What steps have you taken to resolve the issue?

When submitting abuse complaints on the phishing form on your website - the submissions are being rejected

What are the steps to reproduce the issue?

See ticket [05e4b84a4462bf06]

2

I understand that it is frustrating to see your abuse report rejected. I inquired about the report ID that you shared, and was informed that it was of insufficient quality for any further action. The following guidance may help you improve your reports.

A good phishing website report should include the following information:

  • URL: The URL of the phishing website
  • Description of the website: A brief description of the website, including any suspicious or malicious content
  • Any other relevant details: Any other relevant information about the website, such as suspicious links or forms
  • How you encountered the website: How you came across the website, such as through a phishing email or search result

If you are submitting a report about a brand or organization, you may want to see if those entities have their own security reporting mechanisms. Many companies, such as PayPal, have their own reporting mechanisms. Utilizing those additional avenues may help you not feel like you are in this on your own.

3

All of that information is contained on the submission. Your system is AUTOMATICALLY rejecting the submissions, based on what ever inane Artificial Intelligence criteria that it uses.
This is happening to the vast majority of submissions.