A records not being returned, DNS SEC off

What is the name of the domain?

collectionsgpt.com

What is the error message?

DNS_PROBE_FINISHED_NXDOMAIN

What is the issue you’re encountering

Our domain is not returning A records when queried. We have tried Proxied on/off. We have confirmed that DNSSEC is disabled at registrar and at cloudflare. Other records are returned correctly.

What steps have you taken to resolve the issue?

We have enabled/disabled proxied. We have run dig to confirm DNS SEC is disabled. We have googled looking for answers.

What are the steps to reproduce the issue?

Try to load the website.

dig collectionsgpt[dot]com +dnssec

; <<>> DiG 9.18.30-0ubuntu0.22.04.2-Ubuntu <<>> collectionsgpt[dot]com +dnssec
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41978
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags: do; udp: 512
;; QUESTION SECTION:
;collectionsgpt[dot]com. IN A

;; AUTHORITY SECTION:
collectionsgpt[dot]com. 1800 IN SOA albert.ns.cloudflare.com. dns.cloudflare[dot]com. 2367968158 10000 2400 604800 1800

;; Query time: 40 msec
;; SERVER: 10.255.255.254#53(10.255.255.254) (UDP)
;; WHEN: Thu Mar 20 10:09:31 CDT 2025
;; MSG SIZE rcvd: 108

You don’t have a DNS record for the apex domain (@), only a wildcard record that will resolve for subdomains…
https://cf.sjr.dev/tools/check?a1b31b8e1aa0483e8788442f53a4bb7e#dns

1 Like

Oh wow. Chalk this up to being overworked and losing too much sleep with a newborn at home. What a stupid error, how embarrassing. Thank you for seeing what my brain couldn’t process

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