A records mapping

We have our domain registered to a different service provider and our hosting to the different service provider.

We do not have DNS records mapping, we have A records mapping, please helkp us to proceed.

we need the solution asap

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Not sure what you mean by “A record mapping”. DNS is a system which holds records for a domain, including “A” records.

Are you from the support, is their any way to connect one to one?

I can’t understand the question here. Would you mind trying to reword it in some better English? I can understand English isn’t the first language for everyone (me included), you could try writing in your language and then let the Discourse plugin for translation do it’s job.

You can get in touch with the support over here, and track your requests here.
Be sure to login on support subdomain.

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