A record not working (I get a 404 error)

[user15690]

In the domain saavedrapropiedades.com I created an A record with the name saavedrapropiedades.com to the IP 198.27.76.221, and a CNAME www to saavedrapropiedades.com.

For some reason it isn’t working and instead I´m having a 404 error (which seems to be a Cloudflare page). If I ping the domain I get the IP 172.67.192.129, which it seems to be a Cloudflare IP ping .

Does anyone knows what I should change to make it work?

[fritex]

@user15690

a 404 error (which seems to be a Cloudflare page)

I am really not familiar with this kind of a 404 error page being served from Cloudflare:

• https://support.cloudflare.com/hc/en-us/articles/115003014512-4xx-Client-Error

This error is being served and shown directly from the origin host / server:

Have you contacted your web hosting provider if the domain is existing and what is the correct IP address to which you should point your DNS records to?

Have you got some content like index.html or .htaccess file in the “public_html” directory?

Is your web hosting account still active or was it maybe expired/cancelled recently?

May I ask does anything changes if you temporary switch your DNS records from cloud to (DNS-only)?

Furthermore, if I setup my hosts to propagate your domain name to your IP address, I got the following error:

• NET::ERR_CERT_COMMON_NAME_INVALID

Even if I continue, I got the same 404 page returned.

More about it here:

Community Tip - Fixing NET::ERR_CERT_COMMON_NAME_INVALID

Error Try the suggestions in this Community Tip to help you fix NET::ERR_CERT_COMMON_NAME_INVALID. Background If you’re using SSL, the name of the server protected by the certificate is included as part of the certificate. For a certificate to be valid and the page to load securely, the requested hostname must match the name shown on the certificate. Your web browser will show a message when connecting to an address where the names do not match. When this happens, you’ll see “NET::ERR_CERT_CO…

Before moving to Cloudflare, was your Website working over HTTPS connection?
May I ask what SSL option have you got selected under the SSL/TLS tab at Cloudflare dashboard for your domain ( Flexible, Full, Full Strict … )?

Here is a way to re-check if you correctly setup the SSL for your domain with Cloudflare:

Deprecated - Step 2: Setting up SSL with Cloudflare

This tutorial is deprecated in favour of Get started with SSL/TLS · Cloudflare SSL/TLS docs

Archive

This tutorial covers getting SSL working with Cloudflare in various different scenarios. This assumes you already have your website set up on Cloudflare with all your DNS records set to , if not - please visit <a href="https://community.cloudflare.com/t/64309">Step 1</a>. Do you want the website to use HTTPS? Yes Do you already have a valid SSL certificate installed…

In case you do not have an SSL certificate, you can use Cloudflare SSL, if so, kindly make sure you follow the instructions as follows on the below article to setup an SSL certificate using Cloudflare Origin CA Certificate:

• Origin CA certificates · Cloudflare SSL/TLS docs

Last but not least, kindly have a look here for more information regarding correct SSL settings at the SSL/TLS tab on Cloudflare dashboard:

Why you should choose Full Strict, and only Full Strict

Unencrypted & unverified connections Imagine you open Paypal and suddenly get that warning [image] Would you continue? Probably not. For decades leaders in IT security have advocated that people upgrade their sites from unencrypted HTTP to secure HTTPS. And for a reason, everything you send via an HTTP connection is sent in plain text and can be intercepted at any point between you and the server. Equally, you’d probably not proceed if you got such a warning, right? [image] That’s when th…

[user15690]

Hi Fritex,

Many thanks for your response!

• I’m waiting from the host response.

• In public_html there is a index.php and .htaccess files, amog others.

• Yesterday I tried DNS-only but it didn´t work, so I clicked again on the cloud.

• Before moving to Cloudflare, the website wasn´t working with HTTPS connection (the certificate had expired).

• On Cloudflare I´m using the full SSL.

[fritex]

To make sure cPanel AutoSSL regenerate’s the SSL certificate, temporary switch from to and leave it for a day.

You could also trigger the AutoSSL to re-issue the SSL certificate directly from the cPanel interface by navigating to the “SSL/TLS Status” icon and clicking the button “Run AutoSSL”.

[sandro]

@user15690

full SSL

As @fritex mentioned, that should be Full Strict. Right now it is still insecure.

[user15690]

Its working!
Thanks for the help!

[sandro]

Did you switch to Full Strict?