6 Duplicate Payment

What is the name of the domain?

na

What is the error number?

na

What is the error message?

Duplicate payments

What is the issue you’re encountering

my bank statement shows 6 transactions for the month of September. when i check with support (very slow and really unprofessional ) they say they haven’t charged. but the bank statement shows the charges clearly. i opened the ticket on 26th Sep and i got an reply on 31st oct which is more than a month. by that time there was a pending payment which i had already paid. but this support guy sending another link to make payment. what for? there is no number to call. there is no good support. what to do? im stuck with company finance to solve the payments and i have to wait for months.

What steps have you taken to resolve the issue?

contacted the stupid cloudflare support

Billing issues requre a Billing ticket with Support

yes

In what area can we help you?

Payment issue

What is your ticket number?

this is the old ticket. - [01204453]

this is the new ticket - [01276063]

any update?

no update this time also for this and my ticket. what kind of stupid support is this? im stuck clearning my expense.

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