524 error appearing randomly for some users, other can access site normally

My website is experiencing timeout error 524 randomly. Issue is that site is not responding even on pages such as static html. Issue seems to resolve when user clear cache in browser for some reason.

Also, forgot to mention… at the moments of 524 error, I tried opening website directly over IP and it works perfectly fine. It affects some users while others can access site normaly

When it is working, how long does it take to connect?

Is anything showing up in the server logs?

Site basically stuck, there is nothing in server logs. At the same time when 524 error appear, you can open site in incognito or in other browser

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Oh yes, when site works… it works for days… then it suddenly it appears

I’m experiencing issue right now… and yet… when i open site directly on ip, it works fine

Go figure. It’s working great for me.

Send that Ray ID to Support and see if they can figure it out. My guess is the host is rate-limiting Cloudflare.

Login to Cloudflare and then contact Cloudflare Support

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