hacker1
December 13, 2024, 2:54pm
1
What is the name of the domain?
www.javadoc.io
What is the error number?
522
What is the issue you’re encountering
looks like everywhere else is able to access via cloudflare however it’s failing around SF area
What steps have you taken to resolve the issue?
details with logs can be found here
opened 07:43PM - 17 Nov 24 UTC
I am having issues connecting to javadoc.io from a server near San Jose CA.
T… esting with https://javadoc.io/doc/org.checkerframework/checker-qual/3.48.0/element-list and https://javadoc.io/doc/org.checkerframework/checker-qual/3.48.0/index.html, using curl and firefox:
I get a 522 and the `cf-ray` in the response is `8e39e2c50f3aab97-SJC-PIG`.
When connecting through cloudflare warp I get `8e39e24d4c7acef9-SJC` as `cf-ray` and it works normally (200). This 'solution' is not practical outside of testing for various reasons.
When testing from another server that gets `8e39eacb1ca57ec5-LAX` as `cf-ray` it also works normally.
Could javadoc.io be blocking requests from certain cloudflare servers, or is this purely a cloudflare issue? This has been happening for at least 2 days, and https://www.cloudflarestatus.com/ reports no problems at SJC. (also note that the hash in the `cf-ray` value changes but the pattern of rays ending in `-SJC-PIG` failing is consistent.)
Laudian
December 13, 2024, 3:36pm
2
Any chance you have at least a business subscription so that you could take live logs?
Can you find out how long it takes until Cloudflare returns the 522 ? Depending on the type of error, it would either be after 15 or 90 seconds:
hacker1
December 14, 2024, 5:48am
3
Unfortunately this is a non-profitable project supporting open source community we cannot afford a business subscription.
For the time delays it’s about 30 seconds from user report.
Walshy
December 14, 2024, 1:10pm
4
Hey, I have identified an issue with something new we’re rolling out which seems to be the cause here. I’m creating an escalation with the appropriate team and will create a ticket on your behalf to track the progress.
Case is 01312891
Sorry for the issue and thanks for the report!
3 Likes
system
Closed
December 16, 2024, 1:10pm
5
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