500: Internal Server Error - when we open website - but works fine, after page refresh

When we open website url, it is throwing this error - '500: Internal Server Error ’
BUT after page refresh, it is working fine. Tried ‘purging’ & ‘developer mode’ for caching; but of no use.
Found an article, which says to contact cloudflare support team.

Any other idea?

Some random article you found online? Does your website actually use Cloudflare’s services? Can you provide your website address so I can take a look?

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