404 when clicking "Manage Domain" and Can't Resolve NameServers

Website, Application, Performance Registrar
1

What is the name of the domain?

growthally.io

What is the error message?

Invalid Name Servers

What is the issue you’re encountering

I can’t resolve nameservers for the domain after accidentally deleting zone

What steps have you taken to resolve the issue?

I have tried to add new name servers to the domain but it seem it is broken nonetheless. It’s re-ocurring issue with the domains that have the zones deleted.

Registrar issues require a Registrar ticket with Support

01391843

In what area can we help you?

Domains Supported (TLDs)

What are the steps to reproduce the issue?

Click “Manage” under the domain name. It will give 404. Under the domain, I see nameservers not resolved, domain pending.

2

This, unfortunately, assigns a new nameservers to when the domain is added back (while the registrar side still has the old nameservers). Cloudflare Registrar team needs to fix this, there’s nothing you can do on your own.

Since you’ve already opened a registrar ticket, let’s give it time for the team to get to your ticket and address this.

3

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