404 on logging into Support after new Dashboard


#1

Not entirely sure if it’s related to the new dashboard, but I just tried to login to the Support area for the first time since the Dash rollout. However, I get a 404 after I hit ‘Sign In’. Example URL of the page that returns 404:

https://dash.cloudflare.com/sso?act=login&brand_id=475874&client=zendesk&locale_id=1&return_to=https%3A%2F%2Fsupport.cloudflare.com%2Fhc%2Fen-us%2Fsignin&timestamp=1527632645

Hope that someone can move this to the right category if needed. I would have made a Support ticket, but that’s not possible now due to this problem.


#2

You can always email Support: support AT cloudflare DOT com

What I did upon the new Dash rollout was go to my browser settings and delete everything (cookies/cache/data) for cloudflare.com


#3

Ah right, I’ll do that if it can’t be resolved here.

I already tried that unfortunately. The problem occurs in both Chrome and Firefox.


#4

Seems to be fixed in the meantime, now the request properly redirects and logs me in.