404 Cloudflare Error impacting our SEO

What is the name of the domain?

What is the error number?

404

What is the error message?

404 Not Found

What is the issue you’re encountering

We are doing an SEO audit of our website and we’re getting a Cloudflare error for this page: https://www.cincinnatisymphony.org/cdn-cgi/l/email-protection/ – this 404 error is negatively impacting our SEO so I need it to be removed/redirected. Can you help me?

What steps have you taken to resolve the issue?

I tried creating re-creating the link and redirecting it to the homepage and this was unsuccessful.

What are the steps to reproduce the issue?

Visit the following link:
https://www.cincinnatisymphony.org/cdn-cgi/l/email-protection/

Screenshot of the error

I was able to fix the 404 issue using the Bulk redirect feature in Cloudflare instead of redirecting from within my CMS, so that part of the issue is now resolved.

I now have another issue in trying to use the Bulk Redirect feature. I trying to import a list of 965 error links that I want to redirect to my homepage (https://www.cincinnatisymphony.org/), but I am getting the following error message when I try to save the imported list:

filters.api.invalid_json

Any ideas on how I can successfully import the error page list?

Cloudflare uses the /cdn-cgi/ path to serve assets that provide various services (when enabled) for your domain.

The /cdn-cgi/email-protection/ in particular serves the script for the Email Address Obsfucation feature. If you don’t need this feature at all, then simply disable it in your Cloudflare dashboard. The redirection you’ve implemented may just break the feature.

Other endpoints include /cdn-cgi/challenge-platform/ for JavaScript detection (used by Cloudflare bot protection products) and /cdn-cgi/rum for web analytics (real user measurement). See: /cdn-cgi/ endpoint · Cloudflare Fundamentals docs

For SEO, the best approach is to disallow the path /cdn-cgi/ in your robots.txt file to tell search engines not to crawl that path.

Good luck!

1 Like

Hi George, thank you for your insights! I’ve reached out to our web developer to disallow the path per your suggestion. I have one other question about adding bulk redirects.

I tried to use the bulk redirect feature by importing a .csv file that I had exported from Semrush. I had everything set up in the bulk redirect tool but then it gave me a filters.api.invalid_JSON error. Is this something you can help us with?

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