[403] | You don’t have permission to view this page

General Dashboard
1

Hello,

I have many domains registered and managed with Cloudflare and cannot access any of them via the dashboard.

Every time I click on a Domain I get redirected to a page with the error message: “[403] | You don’t have permission to view this page.”.

I only have a free account so am unable to create a ticket.

2

You can create tickets for account issues. Visit https://dash.cloudflare.com/?to=/:account/support and choose Account.

3

Right you are - Ticket: * Ticket ID: 2750503

1 Like
4

Hi CyberJake,

I’m facing the same issue with the 403 | You don’t have permission to view this page. message when clicking on an account that houses a number of domains.

I am a super admin, and unfortunately not able to create a ticket (Free plan?). I noticed in the forums that people where messaging here and fixes where being applied per-case.

Hoping you can help!

5

Hello,

I am currently facing the same issue, however, I am unable to create a ticket due to being on a free account.

Hoping you can help/ advise?

6

Hi Dom,

Can you please provide an update on this one? I still do not have access to these domains.

7

Hi @hostmaster43,

The last update on your ticket 2750503 a few days ago mentioned that the issue should now be resolved. If you are still seeing this could you respond to that ticket and let us know on the ticket which accounts you are having problem with and show the errors? Thanks!

1 Like
8

Hi Erisa-CF,

Unfortunately, this issue has returned for another subset of our partner tenants.We received an email notification yesterday which explained the following:

Hello,

We are in the process of enabling the use of RBAC for all users.
In the process, we have realized a subset of our users interact with a feature that is not yet compatible.

In order to remediate this, we have had to regress your roles, and are working to allow re-enablement of RBAC and Domain Scoped Roles.

Your previous permissions under DSR were:

  • Super Administrator - All Privileges

Note your new permissions:

  • Administrator

Since then, I am receiving the same 403 as I did before. When trying to click the DNS option for a domain that resides within a customer tenant.

Please advise ASAP.

With thanks,