403 status code and api request failed. pls help fix

[jjun]

i already tried to deactivate my plugins, updated my robots txt, the rocket hre in cloudlfare is disable, and check the htaccess file… still 403 code and also i see API Request Failed: GET /api/v4/zones/7aa4e48ad22574c143a69e3a754244e2/bot_management (undefined) here

[cloonan]

Hi @jjun can you give this a try again? Let us know how it works.

[jjun]

what do you mean will i try?

i’ve check my site is still 403 status code.
i even deactivate all my plugins then still 403 status code, , updated my robots , the rocket hre in cloudlfare is disable, and check the htaccess file

[cloonan]

@jjun

check my site

Ah, thank you, was not sure if that was a 403 on the cloudflare dashboard or your site. Can you disable bot management if you have it enabled?

[jjun]

Hello!
I’ve tried to disable it. but still the same.

there’s a 2 error msg pls see attached files.

[jjun]

hello any update on this pls. its been almost a week and no update at all

[cloonan]

If you continue to have this issue, can you open an account ticket and share the number on this thread?
You an open a ticket here
https://dash.cloudflare.com/?to=/:account/support