403 from manage domains dashboard link

I purchased 2 new domains through Cloudflare a couple months ago and but when I navigate Domain Registration->Manage Domains and click the “manage” link beside either listed domain, I get “There was an error fetching domain data for ” - which is a 403, or clicking the Auto-renew toggle to off, I get a 403 error “Domain is locked to any and all updates at this time (Code: 10000)”. However on the list, both domains show a green Active status.

Other dashboard functions work normally.

Can you clear browser cache & try again? If you keep getting the error, can you create an Account ticket and share your ticket number here? You can open an Account ticket here, https://dash.cloudflare.com/?to=/:account/support

Created Ticket: [3123974]


We apologize for the inconvenience. We have escalated your ticket to our Trust & Safety team. They will be in touch.

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