403 Forbidden when enabling email routing

General Email Routing
1

What is the name of the domain?

graduly.com

What is the error number?

1010

What is the error message?

auth.forbidden

What is the issue you’re encountering

I’m trying to enable email routing, add destination emails and then create the email rule but I keep getting 403 when I try to do any of those steps. I assume I should start with a POST request to /client/v4/zones/xxxx/email/routing/enable

What steps have you taken to resolve the issue?

My API token was created with:
graduly.com - Email Routing Addresses:Edit, Cloudflare Tunnel:Edit, Access: Apps and Policies:Edit
All zones - Email Routing Rules:Edit, Zone Settings:Edit, DNS:Edit

2

Hi,

Thank you for reaching out to us. I’ve created case 01318187 so we can further investigate this. Can you please provide us with more information there? Thanks!

3

my colleagues in Support have indicated this was resolved on your ticket. Please open another ticket if that is not the case.

4

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